⇛ Careers

Customer Operations


  • You will be the voice of WeLens to our customers, responding to inquiries by phone, email, text, and chat
  • Collaborate closely with the rest of the Operations team to ensure that all customer needs are being met and any anticipated issues are addressed as soon as possible
  • Maintain updated CRM systems for both sales and support, and keep a well organized inbox by using labels, filters, email snippets and "snooze" features, and other available tools.


  • 2-4 years in a customer-facing role
  • Enthusiasm about providing outstanding customer experiences
  • Exceptional written and spoken communication skills
  • Strong familiarity with Google Apps, CRM systems, spreadsheets, and other productivity tools.
  • An interest in VR and immersive content is a plus

We are seeking world-class talent to join us in taking on the challenge to better captivate and engage the world with virtual reality content.

You'll be a good fit to work with us if:

To apply, fill out this survey: www.welens.com/p/job-application
You can also send a resume and cover letter to careers@welens.com. No recruiters or agencies, please.

We have offices in Palo Alto and San Francisco. Remote work is an option for some roles.

We're offering competitive salary and equity for senior-level hires.